Ubisoft has made a peace offering in the form of a trinket and some Ubisoft Connect currency to PS5 players who were advised to restart Star Wars Outlaws to avoid progress-stopping bugs.
As we reported yesterday, Ubisoft recently emailed some PlayStation 5 players asking them to update their copy of Outlaws to the latest version following a major bug-fixing patch. Players should then start a completely fresh save, Ubisoft said, as they likely won’t be able to progress fully in their current save.
This understandably didn’t go down well with players who had started with an earlier version of the game – including those who had paid more for early access and had already invested several hours.
Now, in a follow-up email, Ubisoft has explained that it wants to make up for this misstep by giving affected Outlaws players a trinket for Kay’s ship, Trailblazer, and 100 of the aforementioned Ubisoft Connect credits, which can be used to unlock in-game rewards or discounts in Ubisoft games and are typically earned by completing in-game achievements. Ubisoft said it hoped this offer would make players’ return to the Outer Rim “a little more special” this time around.
“We fully understand that asking you to start a new game, especially during Early Access, is not the best experience and we apologize for that,” Ubisoft said in the email.
The company said it is currently “actively working” to add the Ubisoft Connect currency to players’ accounts. This trinket, meanwhile, can be found in Trailblazer’s Delivery Crate once players reach Toshara, Outlaws’ new moon created for the game and inspired by the African savannah.
“We thank you for your patience and hope you enjoy the game,” the email concluded.
We recently gave Star Wars Outlaws two out of five stars.
“It lacks the branching, open-ended stealth of an Arkham game, the systematic options of a Dishonored, or the sharp, relentlessly satisfying speed of taking out enemies in Assassin’s Creed,” says Eurogamer’s Star Wars Outlaws review. “It lacks the linear polish and charisma of Uncharted. It lacks the animation flow to its yellow platforming next to a horizon, or the sheer joy of making the platforming a real game, like in Star Wars Jedi.”