What you should know:

– Nuance Communications, a Microsoft company, announced that Northwestern Medicine has selected Dragon Ambient eXperience (DAX) Copilot as its ambient voice solution.

– AI-powered technology will be integrated into Epic EHR to streamline clinical documentation and improve patient care.

Nuance’s DAX Copilot reduces physician burnout and improves care

DAX Copilot addresses the critical issue of physician burnout by automating time-consuming administrative tasks. According to the Institute for Functional Medicine, in 2023, approximately 53% of physicians reported feeling burned out. By reducing documentation burdens and allowing physicians to focus on interacting with patients, DAX Copilot helps alleviate this problem.

DAX Copilot uses AI to automate clinical documentation so that physicians can focus on interacting with patients rather than time-consuming administrative tasks. By reducing “pajama time” and increasing patient throughput, DAX Copilot contributes to increased physician satisfaction and overall well-being.

Northwestern Medicine’s adoption of DAX Copilot aligns with a growing trend of healthcare organizations seeking innovative solutions to combat physician burnout and optimize clinical workflows. The health system’s commitment to leveraging technology to support its academic, research and administrative functions is evident in this strategic implementation.

Key benefits of DAX Copilot for Northwestern Medicine include:

• Improved patient access to care: Physicians using DAX Copilot see an average increase of 11.3 patients per month.
• Increased physician satisfaction: 24% less time spent taking notes and 17% less administrative tasks outside of office hours.
• Improved financial outcomes: Higher service coding through accurate clinical documentation.

“We are already seeing the significant benefits of DAX Copilot as it greatly enhances our ability to deliver exceptional patient care by reducing the administrative burden on our physicians,” said Doug King, senior vice president and chief information officer of Northwestern Memorial HealthCare.

DAX Copilot builds on the success of Nuance’s Dragon Medical One, a leading documentation workflow assistant trusted by over 600,000 clinicians worldwide. By integrating with existing healthcare systems, DAX Copilot provides a scalable and secure solution to improve clinical efficiency and patient care.