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CrowdStrike President receives award for “Most Epic Fail”


CrowdStrike President receives award for “Most Epic Fail”

Nearly a month after the CrowdStrike outage rocked the entire IT industry, the cybersecurity company resorted to a rather unusual method of damage control.

At the Pwnie Awards, company president Michael Sentonas accepted the award for “Most Epic Fail.”

“It’s definitely not an award to be proud of, but I think the team was surprised when I said straight out that I would come and pick it up because we got this terribly wrong,” Sentonas said as he accepted the award.

The company’s president emphasized the importance of “owning it” and said he would take this trophy with him to the company headquarters.

“I want every CrowdStriker that comes to work to see that because our goal is to protect people and we got that wrong and I want to make sure everyone understands that this kind of thing should not happen and that’s what this community is about.”

Sentonas accepted the ridiculously large trophy in a sporting manner and left the stage with the words that he would put it in the right place and make sure that everyone saw it.

For those uninformed, a software update from global cybersecurity company CrowdStrike caused system problems for Microsoft customers, including many airlines, last month.

As a result, the company’s legal problems mounted as it was sued by air travelers whose flights were delayed or canceled. In a class-action lawsuit filed in federal court in Austin, Texas, three airline passengers blamed CrowdStrike’s negligence in testing and deploying its software for the outage, which also crippled banks, hospitals and emergency services around the world.

Plaintiffs alleged that in their rush to get to their destination, many passengers spent hundreds of dollars on lodging, meals and alternative travel options, while others missed work or suffered health problems because they had to sleep on the airport floor.

They said CrowdStrike must pay compensatory and punitive damages to anyone whose flight was disrupted after technology-related groundings of Southwest Airlines and other airlines in 2023 made the outage “entirely foreseeable.”

CrowdStrike said in a statement: “We believe this case is without merit and will vigorously defend the company.”

It also issued a similar statement in response to a shareholder lawsuit filed on July 31 after the company’s share price fell by about a third.

The outage was caused by a faulty software update that caused over 8 million computers to crash.

(With contributions from Reuters)

Published August 12, 2024, 10:28 a.m. IS

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